Tag: Detailed Care Record

Join us at Digital Health Rewired 2021, 15-19 March

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Join us at Digital Health Rewired 2021, 15-19 March

Healthcare Gateway is exhibiting at Digital Health Rewired 2021, 15-19 March, where some of the biggest names in health IT will offer inspiration and insights into tackling current and future challenges of digital and data as the response to the worldwide pandemic continues to play out. 

Our team will be on hand at our virtual booth with a warm welcome and to guide you on your journey to interoperability and improved patient care pathways!

Rewired 2021 will be a five-day virtual festival celebrating the best of digital health. All sessions will be CPD-accredited. The exciting programme features over 300+ speakers across the five days and 11 festival events, including: 

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  • Matthew Gould, CEO, NHSX
  • Sarah Wilkinson, CEO, NHS Digital
  • Dr Navina Evans, CEO, Health Education England
  • Simon Eccles, Deputy CEO, NHSX
  • Sonia Patel, CIO, NHSX
  • Russell Branzell, CEO, CHIME
  • Chris Hopson, CEO of NHS Providers
  • Daniel West, CDIO at Northern Ireland Department of Health
  • Richard Corbridge, CIO at Boots
  • Sam Allen, CEO of Sussex Partnership NHS FT who is also Chair, Health & Care Women’s Leaders Network
  • Prof Joe Harrison, CEO of Milton Keynes Hospital NHS FT
  • Joe Rafferty, CEO of Mersey Care NHS FT
  • Dr Owen Williams, CEO of Calderdale and Huddersfield NHS FT
  • Dr Shera Chok, National Clinical Advisor, NHS England and NHS Improvement; and founder of The Shuri Network
  • Ryan Smith, CIO & VP, Intermountain Healthcare
  • Sarah Newcombe, CNIO, Great Ormond Street Hospital
  • Shankar Sridharan, CCIO, Great Ormond Street Hospital
  • Caroline Cake, CEO, Health Data Research UK
  • Ming Tang, National Director, Data and Analytics for NHS England and NHS Improvement

If you are looking for a flavour of why Rewired 2021 is the must-attend UK digital health event of the year, then why not watch the event trailer here.

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Grow your network

In-between the Rewired programme’s exciting keynotes, video case studies, Pitchfest competition heats, lightning talks and interactive workshops, you can connect with colleagues across the digital health community. Access 3,000+ attendees via the event-app, video chat with fellow delegates and take part in a lively social programme. 

Attendance is free for the NHS. You can register here. Follow updates via #DHRewired21

Our booth

Join us at our booth where we will offer insights into:

  • How to implement a successful Shared Care Record by the September deadline.
  • How we can help you achieve your interoperability aims through our end to end fully managed service, from data governance guidance to technical support and service-led engagement.
  • Using the MIG to access real time patient data, saving resources and optimising patient care.
  • How our solutions can be tailored to the needs of your clinicians and patients.

Get in touch

In the meantime, get in touch with us and take a look at our latest case studies.

Rewired prize draw information:

As part of the Rewired event, we are doing a prize draw where you could win a FitBit. Please see the T&Cs here:
Read the T&Cs here

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West Midlands Ambulance Service share patient data to improve emergency care

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West Midlands Ambulance Service share patient data to improve emergency care

West Midlands Ambulance Service (WMAS) are using the Medical Interoperability Gateway (MIG) to access valuable patient information to provide effective, efficient care to patients, to improve the delivery of emergency care across the region.

Background

As the region’s emergency ambulance service, West Midlands Ambulance Service (WMAS) responds to 4,000 999 calls every day, dealing with a wide range of emergencies from patients who require critical care to non-emergency patient transport services, transporting patients who require non-emergency transfers to and from hospital and are unable to travel unaided due to their medical condition.

In the past, emergency room staff and ambulance crews did not have access to detailed patient information, and the control room only had access to basic information through the Summary Care Record (SCR). Integration of the MIG into ambulance service systems, 111 urgent care using Adastra and 999 emergency service using Cleric has given their control room professionals and paramedics access to real-time patient data 24/7.

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Healthcare Gateway have worked with WMAS to join up large geographies of patient data across from Sandwell and West Birmingham CCG and Birmingham and Solihull CCG via You Care Connected programme and further connecting Coventry, Rugby and North Warwickshire CCG. Joining up the localities ensures healthcare professionals have vital information at the point of care for a wider demographic of patients.

What did they do?

WMAS adopted the MIG’s Detailed Care Record (DCR) and Supportive Care Dataset   providing a wide range of primary care information integrating the information direct into Your Care Connected (Birmingham). This has allowed their emergency service call handlers to immediately access patient information for any member of the public calling 999 and 111 in their native systems.

Phil Collins, Head of IM&T for West Midlands Ambulance Service, was delighted at how Healthcare Gateway handled the implementation process.

“Project managers clearly knew the steps that were required to achieve implementation. While that sounds obvious, sadly it has not been the same with all suppliers.”

Phil Collins, Head of IM&T for West Midlands Ambulance Service

With MIG service implemented healthcare professionals at WMAS are now provided with a richer view of a patient’s medical record to support them assessing an individual on the phone, which is helping to save time and improve the delivery of service.

What are the benefits?

During the last six months usage of the MIG in their native system Cleric has more than doubled. WMAS has seen a better triage of patients’ needs through both 999 emergency care and 111 urgent care services which has helped:

  • reduce the need for ambulatory call outs
  • reduce the referral to hospital back to GP
  • access to out of area patient records
  • enable supportive care, in line patient wishes.

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Get in touch for more information or to receive a demonstration on how the MIG could support your trust. 

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MIG joins up clinicians across London in COVID-19 care ‘revolution’

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MIG joins up clinicians across London in COVID-19 care ‘revolution’

Urgent care staff in London have been giving more informed advice to vulnerable patients with COVID-19 symptoms, thanks to an expansion of record-sharing via the Medical Interoperability Gateway (MIG).

The MIG, from Healthcare Gateway, is enabling a real-time view of the GP records of around eight million patients, following an initiative to grow its use across the capital. The MIG, in conjunction with other technology providers, has enabled thousands of staff from NHS 111 services and major hospitals, community units, hospices and mental health services to view vital information, with patients’ permission. Clinicians have hailed it as a ‘revolution’ in joined up clinical care.

The work is part of the OneLondon Local Health and Care Record Exemplar (LHCRE) programme. Led by the region’s five health and care partnerships, OneLondon is working together with Londoners to transform health and care services by joining up information to support fast, safe, effective care.

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“When COVID-19 hit us, NHS 111 and other urgent care staff were inundated with patients who needed the right advice on where to go for care and what they should do if they had COVID-19 symptoms. They urgently needed access to crucial medical information in patients’ GP records.

The MIG provides a clear view of clinical information in real-time, and it can be easily and rapidly rolled out at scale. Within five days, we were able to extend its reach from six to 18 CCGs covering the vast majority of London GPs.”

Stephen East chief technology/delivery architect for Lewisham and Greenwich NHS Trust

The expansion of the MIG has also enabled safer, more efficient care for other patients during the outbreak. Clinicians using the Cerner Millennium system at seven major hospital trusts can now view a detailed care summary from the GP record. Provided as structured data, it includes a patient summary and demographics, problems, diagnoses, medication, risk & warnings, procedures and investigations, encounters, admissions, and referrals.

“The MIG has revolutionised the way we do things. Patients often travel across London to see specialists, and being able to see the GP record, particularly medication, is so important if we are to give the best care.

The key to the success of the MIG is having the GP data integrated into a contextual view of the patient. We don’t need a separate login and it is giving back junior doctors up to 30 minutes a day, as they don’t have to chase faxes or ring colleagues to get information. There are fewer delays and interruptions to clinics. GPs are also able to view our data, enabling continuity of care when patients go back home.”

John O’Donohue, a consultant gastroenterologist and chief clinical information officer (CCIO) with Lewisham and Greenwich Trust

“Getting an accurate medication history used to involve lots of phone calls and faxes to GPs. The MIG has been a massive factor in enabling pharmacy technicians to take a more accurate medication history.  It takes around 10 minutes less per patient, which can add up to 40 minutes a day per technician.

The MIG is more reliable than the Summary Care Record (SCR) because the data is obtained in real-time. It is enabling us to review possible drug interactions and freeing us up to improve our care to patients, for example, dealing with cases of polypharmacy..

I would absolutely recommend the MIG to colleagues in other areas, no question about it. Patients have a right to the best care, and accurate data is necessary for that.”

Zainab Hussain, lead pharmacist and associate CCIO at Lewisham

"The MIG has really come into its own during the coronavirus outbreak. A lot of things wouldn’t have worked so well without it and everyone is now waking up to how important it is. For example, when admitting patients, nurses are using the MIG to confirm what patients report about their medical history. Some of these patients have cognitive issues but are unaccompanied due to COVID-19.

Colleagues doing pre-assessment for surgery are able to view each patient’s medical history before they arrive, so they can approach them with confidence and knowledge. It’s a brilliant way to get a 100% accurate overall clinical picture of the patient.

When everything was on paper you would struggle to get a picture of what had gone on with a patient at another trust. Some of the notes weren’t complete or there were letters to GPs missing.”

Steve Chaney, lead nurse in clinical informatics for Lewisham

“In response to the coronavirus outbreak our priority was to ensure patient data continued to flow to clinicians who need it most. Working with customers across the OneLondon LHCRE, we’re proud the MIG has been one of the trusted technologies to enable patient data sharing across the capital. Clinicians now have a holistic view of their patients to enhance care and make informed decisions efficiently. We aim to continue supporting record sharing to improve the full patient journey, building a better, more joined-up healthcare economy.”

Peter Anderson managing director at Healthcare Gateway

Offering sophisticated and flexible integration technology, the MIG currently connects 4,500 health and social care providers in the UK, sharing a total of 30 million patient records. More are being added all the time.

If you would like to find out more about the MIG and get in touch with a member of our team please get in touch here.

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Connecting live health and social care data across Cumbria

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Connecting live health and social care data across Cumbria

Healthcare professionals across Cumbria are benefiting from bi-directional data flows using technology from Healthcare Gateway.

Since launching in the region in 2011, The Medical Interoperability Gateway (MIG) has provided live information and datasets for health and social care, when they need it. Part of a regional record sharing project, live data is now being viewed by health and social care professionals over 90,000 times per month.

“To provide the best care possible for citizens we (health & social care) need to be able to share the right information in real time to our front line staff. Working with our Adult Social Care colleagues in Cumbria and utilising the MIG functionality has realised the vision of bi-directional real time record sharing and will clearly benefit service users and staff, helping to make us a great place to be cared for and a great place to work.

We now have bi-directional social care data, going from health to social care we provide a view of the core record such as demographics, allergies, medical problems, care plans and end of life datasets. We also have some special patient notes, such as notes for a vulnerable patient, child etc. and we share all that in real time. Social care datasets also come back towards health and we are currently in pilot for this.

The integration with Liquidlogic, the system used for social care services in our area means system data can be joined-up. The MIG provides HTML views from the Liquidlogic Adult content store system as a specified dataset. Real time feeds of social care data include patient demographics, allocated case worker, associated carer, disability, risk type and case details.”

Dr William Lumb, GP Sedbergh and Clinical Lead East integrated Care Community, Clinical Director Integrated Services Care Group, Bay Health & Care Partners
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Enabling feeds of social care data will help frontline staff to understand the full context of a patient’s care and will aid co-ordination between different teams, preventing escalating social care needs.

“The programme of work in Cumbria demonstrates the value of social care data and how it is essential to join up care to provide better patient experience. We are proud to be the first offering this dataset in real time to provide integrated care between the NHS and Local Authorities. At Healthcare Gateway we strive to extend our offering of health and care datasets to support healthcare professionals working more closely and effectively together.”

Liam King, Director of Commercial and Customer Experience, Healthcare Gateway

The Liquidlogic Social Care dataset is designed to provide clinicians with a more comprehensive view of a patient’s medical history; offering the following benefits:

  • Better co-ordination of a patient’s care
  • Enables informed treatment decisions
  • Improves patient safety
  • Better management of challenging situations
  • Provides more satisfying clinical encounters
  • Improved data sharing between health and social care

To find out more get in touch here.

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Connected Nottingham offers safer, more efficient care with MIG record sharing

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Connected Nottingham offers safer, more efficient care with MIG record sharing

Sharing patient data via the Medical Interoperability Gateway (MIG) is boosting efficiency and helping to save lives among 1.1m people in the Nottinghamshire area.

Ninety-two per cent of staff say the MIG from Healthcare Gateway has helped them to improve overall patient care*. The MIG lies at the heart of the ever-evolving Connected Nottinghamshire (CN) data sharing network, making vital, real-time information from 143 GP practices across six CCGs available to a wide range of NHS users including hospital doctors and nurses, social care workers and ambulance staff.

“We wanted to improve health and social care data sharing. After extensive research, we chose the MIG in 2014 as a low cost, high value tactical solution that we could deploy easily. We can summarise complex data from any source and share it widely to other systems via the MIG very quickly. We are now making information from over 90% of GP patient records available, compared to 15% in 2015.”

Andy Evans, Programme Director at Connected Nottinghamshire
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CN’s first target was to make patient records, including a supportive care dataset, available for acute emergency care and out-of-hours clinicians.

Shared medication data via the MIG was directly responsible for saving one overdose patient’s life and has also helped GPs and A&E doctors to spot attempts to obtain multiple medications – preventing unsafe duplicate prescribing. CN’s evaluation estimates record sharing has taken two minutes off every consultation (adding up to over half an hour in each clinician’s day) and reduced hospital admissions by one per clinician per month.

The major benefit has been to make accessing medical histories quick and easy for clinicians, letting them make better informed decisions about assessing, prescribing, referring and planning care for patients. The additional dataset supports decisions around end of life care and treatment while recognising a patient’s wishes and preferences.

“Access to live primary care records via the MIG gives our doctors and other out-of-hours clinical staff the vital information they need to make safe, effective and appropriate decisions. We now look at the patient’s GP record in almost every case we manage and, if it’s not available for some reason, it’s like having one arm tied behind your back. Immediate access to GP records can also prevent unnecessary hospital admissions, which is particularly important with frail elderly people.”

Dr Anita Bloor, Senior Medical Advisor at out-of-hours and urgent primary care provider NEMS

The MIG worked so well that within two years of its launch in Nottinghamshire, it was enabling record sharing across many healthcare organisations including out-of-hours services, multiple hospitals, 111 staff, GPs, community carers, mental health workers and many others. Via the Midlands Accord, CN has crossed regional borders to share data with organisations including DHU 111 and the East Midland Ambulance Service.

Giving every GP the background data they needed to handle an unexpected death was another priority. If they didn’t know the patient or hadn’t seen them within the last 14 days, GPs previously had to opt for a post-mortem. Evans said the MIG had been “transformational” in changing local policy in this area.

“The MIG saves time otherwise spent contacting GPs and other trusts to obtain information. We can more easily check which other medications patients are taking for any potential drug interactions and it also stops patients getting annoyed that GPs and hospitals don’t talk to each other.”

Leanne Alder, Research Radiographer at Nottingham University Hospital

The MIG is also making information from Nottinghamshire’s GP Repository for Clinical Care (GPRCC) more widely available to organisations like 111. The GPRCC analyses data from GP, community, mental health, acute provider and social care systems to produce information such as risk scores for COPD and an Electronic Frailty Index.  Sharing valuable GPRCC intelligence through the MIG will allow clinicians to better prioritise response to acute workflows and guide patient care.

Offering sophisticated and flexible “integration technology”, the MIG currently connects 4000 health and social care providers within the UK, sharing a total of 30 million patient records. More are being added all the time.

“We are delighted that the MIG employed originally as a tactical solution is now integral to the care provided to residents of Nottinghamshire. There are many real quantifiable benefits in time-saving, efficiencies and a more positive experience for patients and clinicians.”

Liam King, Commercial Director at Healthcare Gateway

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If you would like to find out more about the MIG and get in touch with a member of our team please get in touch here.

* [Independent benefit analysis conducted by NHIS direct with clinical staff using MIG]

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MIG data in Connecting Care supports better, safer care across the Bristol Area

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Connecting care in Bristol.

MIG data in Connecting Care supports better, safer care across the Bristol Area

Access to vital GP and community care patient data via the Medical Interoperability Gateway (MIG) is increasing healthcare efficiency and improving care quality for over a million people in Bristol and its surrounding area.

Starting in 2013, the Connecting Care Partnership has brought together a shared care record from across Bristol, North Somerset and South Gloucestershire. Today, it supports 85 GP practices, three community providers, three acute hospitals, a mental health trust and three councils. Connecting Care brings together 20 clinical and social care systems allowing 24 health and care organisations to view the data.

The MIG, from Healthcare Gateway, is a core element of Connecting Care, giving over 6,000 health and care professionals role-based access to primary care and community health records, End of Life Care Plans, clinical letters and correspondence from the three acute hospitals in the region. Presenting information such as patient demographics, medications, diagnoses, prescriptions, warnings and alerts, the MIG’s easily-accessible summary views support faster, more informed care decisions that reduce duplication and mistakes, prevent unnecessary hospital admissions and increase delivery efficiency.

Connecting care in Bristol.
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“Our colleagues in health and the councils now release time to care because they don’t have to search around for information anymore.

Pre-operative assessment used to take around 2.5 hours per person. Now it takes under a minute. Bristol City Council safeguarding team now spend 15% less time dealing with telephone calls from health colleagues with safeguarding concerns about their patients. It also helps reduce hospital admissions if clinical staff can see that there is alternative care in place and unnecessary home visits if staff can see that someone has already been admitted.

The GP and community care data that the MIG supplies is the bedrock of Connecting Care. Over the last six years, we have gradually expanded the number of MIG views and the amount of data we present.

The MIG allows us to display information across health and care settings. GPs and Social Workers can see clinical letters and correspondence including hospital discharge summaries while hospital doctors and consultants can check GP medical histories when caring for new patients. Many GPs like the MIG’s summary view because it is so clear and information is easy to find.”

Fran Draper, Senior Project Manager for the Connecting Care Programme

Out-of-hours GPs were one of the first groups to benefit when Connecting Care went live in 2013. Before that, endless phone calls and letters were the only way to find missing information.

“We had no idea about past prescribing, recent GP visits, safeguarding, no documents, no results, nothing. Without that patient history, extra risk is unavoidable. When Connecting Care became available, it was like the lights going on – it was a massive step forward. You could see that patients had consulted their doctor or that a care plan was in place.”

Dr Mike Taylor, Lead GP at the Homeless Health Service

There is now no need to retake patient histories. Any new information is merged with the existing record. Instant access to GP information, End of Life Care plans and clinical documents reduces out-of-hours workload and enables better quality care.

“During out of hours care in the past, if we couldn’t get through to a patient on the phone, we had to ask the police or fire brigade to knock the door down and make sure patients hadn’t collapsed. Now we can see if they were admitted to hospital and can contact the consultant or GP. Connecting Care has saved me a tremendous amount of time and spared a lot of Bristol’s front doors!”

Dr Mike Taylor, Lead GP at the Homeless Health Service

Since 2016, Connecting Care has been using a Restful FHIR API to transform structured data into messages that display controlled drug and Opioid Substitution Therapy information to substance misuse workers, GPs and other clinical users.

This plugs a gap and helps prevent duplicate prescribing of opiate substitutes like methadone and subutex – avoiding substance misuse, reducing costs and supporting clinical efficiency. Adopting FHIR messaging represents significant progress in Connecting Care’s journey towards open standards.

“Along with allergies, mental health issues and other health conditions, we can see which medication their GP has prescribed which is really effective in avoiding duplicate prescribing. Before, we would be calling the GPs right, left and centre so it’s definitely saved us a lot of time. We help people who haven’t got a GP so MIG data is very useful to find out if they are already registered or not.”

Zehra Tahtakilic, Recovery Support Worker at Bristol Specialist Drug & Alcohol Service

Role-based access to Connecting Care data reveals upcoming outpatient and community appointments. Instant record checking out of hours and at weekends now enables the NHS Blood and Transplant team to safely carry out their important work. At North Bristol Trust, two pharmacy staff who used to spend every day telephoning GPs for medication information have more time to spend on core work.

Connecting Care has more partners contributing and viewing MIG data than any other UK interoperability programme, hitting a new peak of 37,500 user views in May 2019. MIG is supporting Connecting Care’s use of national interoperability standards, structured data and bidirectional data flows. The latter will help support initiatives like personal health records and future care plans where individuals and healthcare users alike can check and update vital data contemporaneously from any setting.

“One of our most valuable additions via MIG has been the GP journal view, which displays consultation notes. The End of Life summary view was the first time that we used structured data from MIG. It’s a great first step to achieving the holy grail of a real-time read / write shared care plan. We and our partners have come a long way together, but there’s still a lot more work to do.”

Fran Draper, Senior Project Manager for the Connecting Care Programme

Offering sophisticated and flexible “integration technology”, the MIG currently connects over 4000 health and social care providers within the UK, sharing a total of 30 million patient records. More are being added all the time.

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To arrange an online demonstration or to find out how the MIG is being used in your area, please get in touch here.

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Connecting you to social care data, in real time, when and where you need it.

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Connecting you to social care data, in real time, when and where you need it.

We’re delighted to announce that bi directional Social Care Interoperability is now available, in real time via The Medical interoperability Gateway (MIG).

By collaborating with our partner Liquidlogic, we have enabled them as a provider of social care data, to share their system data via the MIG. This is a vital step in creating joined up care between health and social care organisations. Enabling feeds of social care data will help frontline staff to understand the full context of a patient’s care and will aid co-ordination between different teams, preventing escalating social care needs.

This service will make it faster and easier for Local Authorities to share information back to any healthcare setting giving all care providers a comprehensive view of a citizen to provide appropriate action and pathways. The MIG will provide HTML views from the Liquidlogic Adult content store system as a specified dataset. Real time feeds of social care data include patient demographics, allocated case worker, associated carer, disability, risk type and case details.

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“Social care and health interoperability via the MIG is live in a number of Liquidlogic sites. As ever, we are always keen to facilitate secure and appropriate information sharing between health and social care. The MIG supports Local Authorities to do this in a tried and tested way.”

Liquidlogic spokesperson

Our customer, Cumbria County Council have successfully completed a pilot of the new dataset that will be rolled out across the region to feed social care data into the Trust.

“To provide the best care possible for citizens we (health & social care) need to be able to share the right information in real time to our front line staff. Working with our Adult Social Care colleagues in Cumbria and utilising the MIG functionality has realised the vision of bi-directional real time record sharing and will clearly benefit service users and staff, helping to make us a great place to be cared for and a great place to work.”

Dr William Lumb, GP Sedbergh and Clinical Lead East integrated Care Community, Clinical Director Integrated Services Care Group, Bay Health & Care Partners, Chief Clinical Information Officer (Integration, Bay Health and Care Partners)

“The programme of work in Cumbria demonstrates the value of social care data and how it is essential to join up care to provide better patient experience. We are proud to be the first offering this dataset in real time to provide integrated care between the NHS and Local Authorities. At Healthcare Gateway we strive to extend our offering of health and care datasets to support healthcare professionals working more closely and effectively together.”

Liam King, Director of Commercial and Customer Experience

Read more about our  Health and Social Care Datasets here or to find out how we can tailor a package for you, get in touch or request a demo.

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North Cumbria University Hospitals NHS Trust – Delivering better care through digital record sharing

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North Cumbria University Hospitals NHS Trust – Delivering better care through digital record sharing

North Cumbria University Hospitals NHS Trust are using the Medical Interoperability Gateway (MIG) to view GP data and send electronic documents via their InfoFlex clinical portal system.

Background

North Cumbria University Hospitals NHS Trust has been using the MIG’s Detailed Care Record (DCR) service since 2016 to provide consultants, doctors, nurses and all other qualified medical staff with access to GP data at the point of care.  Historically, this was accessed via the MIG’s Shared Record Viewer (SRV). The challenge was clinical staff had to log into separate systems to view data associated with the patient which was not as efficient as using the same system given the limited window of time to assess the patient. The desired solution was to provide clinical staff with access to patient records as an embedded view, so the user experience would be streamlined as possible, native from the InfoFlex clinical portal.

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What did they do?

The Trust worked with system providers to integrate patient information within the InfoFlex clinical portal. This enabled a simple and efficient process for accessing real time feeds of patient data such as their demographics, medication, risks and warnings, procedures, investigations, encounters, admissions and referrals.

In September 2018 the Trust went live with Document Services, which has allowed them to send more than 14,000 InfoFlex eDischarge documents from two hospital sites since this date. The system is now live in over 15 wards including in patient units including medical and surgical, ambulatory care, the Heart Centre and Children’s Wards sending completed discharge summaries and medications to GP practices across Cumbria.

How have they benefited?

The MIG feeds all the available information about a patient into a single system, which helps clinicians to make faster and more informed decisions at the point of care.

“The InfoFlex clinical portal provides clinicians with single sign on and a context sensitive view of data pulled from various systems. It brings together data from various departments including radiology and imaging, document store and pathology results, which can now be accessed in one place alongside the MIG’s DCR. The versatility of the MIG  and InfoFlex has suited the complex architecture of systems in Cumbria. With multiple organisations involved, the project was completed successfully, delivering benefits for health professionals; saving time and improving early diagnosis seamlessly.”

Ian Harrison, Programme Manager, eHealth Cumbria

From July 2018 to January 2019 there has been a 75% increase in the number of requests to view a patient’s GP record through the InfoFlex clinical portal, helping to give the most complete view of a patient’s medical history.

Document Services is now live across 85% of the Trust, which is helping to reduce paperwork and the time taken to deliver a document into the GP practice workload.

“More than 14,000 eDischarge summaries have been sent and this is growing month on month. The Trust is well on its way to meeting national targets; ensuring eDischarge summaries are with the patient’s GP within 24 hours of discharge.  The aim of the project is to complete the roll out by early 2019, improving patient safety and accessibility to patient records.”

Andrew Woods, Senior Project Manager, eHealth Cumbria

The benefit for adopting digital is not just about the Trust though.  GPs are getting consistent data sent at the point of discharge and also when patients are seen in clinics.  This is a major change in process and welcomed by GPs and the staff in the surgeries.

“Now as most of our clinical letters, outpatient letters and discharge summaries come electronically life is so much easier.”

IT Administrator from Sedbergh Medical Practice

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To arrange an online demonstration or to find out how the MIG is being used in your area, please get in touch here.

For more information about the InfoFlex clinical portal please call 01923 896939 or find out more here.

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Merseyside sign MIG contract

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Liverpool, Sefton and Southport and Formby Clinical Commissioning Groups

Merseyside sign MIG contract

Liverpool, Sefton and Southport and Formby Clinical Commissioning Groups (CCGs) have signed a contract to utilise the Medical Interoperability Gateway (MIG) to share real time patient data.

The contract includes the Detailed Care Record (DCR) service, which provides clinicians with ten categories of information from a patient GP record and the EPaCCs (Electronic Palliative Care Co-ordination Summary) Dataset which supports the coordination of a patient’s end of life care plan.

The CCGs will use the MIG to provide real time feeds of patient data from GP clinical systems into the e-Xchange solution which will be used across Cheshire and Merseyside Health and Care Partnership (HCP). The contract also includes a feed of GP data into Liquidlogic to support adult social care services at Liverpool City Council and Sefton Council.

Access to Primary care information across providers of health and care in Cheshire and Merseyside will support the direct care given to individuals across the region.

Liverpool, Sefton and Southport and Formby Clinical Commissioning Groups
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“Building on our recent contract wins across the North of England, Healthcare Gateway are delighted to be involved in this fantastic programme of work. Using the MIG, Merseyside will be able to access health and social care data in real time today. This demonstrates the value of the MIG for clinicians to support patient care in the region. We are looking forward to the partnership, and to begin identifying the benefits.”

Liam King, Director of Customer and Commercial Experience, Healthcare Gateway

Implementation of the service has already started and data feeds will be live in six to eight weeks. For more information and book a product demonstration please get in touch here.

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New partnership between System C and Healthcare Gateway

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New partnership between System C and Healthcare Gateway

The UK’s leading health software application System C is now accredited for the Medical Interoperability Gateway (MIG)

Their acute system Medway PAS/EPR has been enabled for the Detailed Record Service (DCR) service, which provides clinicians in emergency departments and theatres with 24/7 access to real time GP records.

By integrating the MIG within the Medway PAS/EPR it will enable more effective data sharing and enhanced patient experience. It will also help to:

  • prevent duplicate examinations and tests
  • facilitate out of hours prescriptions
  • monitor patient activity more accurately.

"‘It’s exciting that Healthcare Gateway are working in partnership with System C and that they will be using the MIG to provide end-users in acute settings with views of important patient data 24 hours a day. We look forward to working in collaboration with System C on future projects.’"

Peter Anderson, Managing Director, Healthcare Gateway
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“System C is a massive supporter of sharing health and social care information for clinical purposes and we have thousands of systems connected across our Care Alliance sites.  We are pleased to be adding the MIG to our access routes.”

Simon Cavell, Chief Technology Officer, the SystemC & Graphnet Care Alliance

To find out more about our accreditation process and the benefits of partnering with the MIG, view our partner section.

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