Covid-19 - Healthcare Gateway

We’re committed to supporting health and care organisations during this pandemic by enabling vital information sharing

The Medical Interoperability Gateway (MIG) connects any healthcare setting to real-time patient data to ensure the continuity of care when and where it is needed. Our MIG content model has been updated to include COVID-19 SNOMED CT concepts from all GP system providers. Read more. 

Connecting you to patient data

The MIG can connect any health and care organisation including local authorities to our independent web portal Shared Record Viewer (SRV) to ensure patient data can be accessed where and when it is neededSRV is compatible with all mobile devices, a perfect solution for workers on the move.  Our Detailed Care Record (DCR) and Specialist Datasets are available today in any system or via SRV. Access to secure, vital information in real-time will help clinicians working remotely to continue health and care services with confidence, without disruption. SRV provides access to any MIG dataset, in real time:

  • For community services, mental health, social care, hospice care and care homes
  • Use cases for use in education and the third sector
  • Interoperability at scale and pace – live within weeks and accessible through HSCN/N3
  • Compatible with mobile devices – access when and where you need it
  • Fully managed service


16 March 2020

As a healthcare service provider sharing vital care information within the NHS, Healthcare Gateway are aware of the threat of the Coronavirus (COVID-19).

We currently do not see any threat to our supply chain or disruption in our support model as we operate resilient services with duplicate Data Centres and Support Sites.

Technical controls and resources are available for employees to work and collaborate remotely.

We have a Business Continuity Plan which regularly undergoes testing as part of our ISO accreditation and that we would use should we have an outbreak.

We have also discussed this specific virus and plans are ready to be implemented should this impact the organisation.

Peter Anderson, Managing Director – Healthcare Gateway

18 March 2020

As we manage the challenges raised by COVID-19, I am writing to inform you we have implemented home working procedures for all our team.  

Whilst there remains uncertainty regarding the duration, we would like to reassure you we remain open and fully committed to supporting our customers in providing real time care information in this critical period.  

If you have any questions please do not hesitate to contact the team at your convenience, but please can we request this is via email in the first instance and one of our team will call you back.

Peter Anderson, Managing Director – Healthcare Gateway

If you have any questions relating to COVID-19 or anything else, get in touch.