Health and care bi-directional data flows across Kent and Medway
Healthcare Gateway has provided health and care organisations access to real-time patient data for the past 10 years to enable better, more efficient patient care. Bi-directional feeds of real-time patient data supports healthcare professionals to make informed decisions, reducing admin time, resulting in quicker discharge times.
Mental health is a key focus in the NHS long term plan. Interoperability via the MIG narrows the divide between health and care services, helping them to become more joined up and coordinated in the way they provide care.
By working with over 80 partners, Healthcare Gateway are able to mobilise multiple datasets including mental health patient data to provide health professionals, in any health and care setting access to crucial information. The mental health dataset from Healthcare Gateway provides a real-time view of from Access Rio system and is designed to provide clinicians with a more comprehensive view of a patient’s medical history.
For a number of years the MIG has provided access to the GP record for clinicians at the Kent and Medway NHS and Social Care Partnership Trust (KMPT), a move that has enabled mental health teams to view the GP record alongside acute data. Today, the bi-directional flow of data via the MIG allows mental health data from KMPT visible direct in primary care systems. Over 70,000 successful MIG service patient record extracts are completed every month in the region. This joined up approach enables 135 GP practices across the Kent and Medway footprint to make informed treatment decisions faster, improve patient safety and support better management of patients in crisis situations.
"Access to this level of patient data is saving GPs across Kent an extraordinary amount of time, freeing up more hours to care for our patients, it’s invaluable. Accessing the MIG has become an integral part of our day to day work, from knowing if a patient has been discharged from mental health services to when their next appointment is, and the gaps are filled without the patient needing to remember the finer detail. I can now see what mental health teams are planning and clarify that plan with a patient."
Dr Chan explained how in the past the lines of communication were paper based.
“I used to spend time dictating letters, now I have the information at my fingertips. Patients’ under mental health care have complex medications that can change frequently I can now verify medications instantly and get the dose right. We can make informed decisions, faster and most importantly it’s clinically safer.”
Reciprocally sharing data is joining up health and care across the region, enabling clinicians to deliver seamless patient care. Communication across each setting is improved, overall providing a more positive patient experience as they move through different care pathways.
“MIG technology is scalable, flexible and secure. This means by collaborating with our trusted partners we can deliver more health and social care datasets which bring real value to a clinician, improving patient outcomes. Sharing data out of GP and returning data back to GP dissolves the silos across health and care, connecting health and care where and when it is needed.”
Offering sophisticated and flexible “integration technology”, the MIG currently connects 4500 health and social care providers within the UK, sharing a total of 30 million patient records. More are being added all the time.
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