Our MIG Managed Service | Healthcare Gateway

Our MIG Managed Service

We’re interoperability specialists, and more than just a technology provider. Our MIG Managed Service supports you to achieve your interoperability goals at scale and pace. Our highly skilled and experienced teams will support you throughout your interoperability journey, you’re in safe hands.

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We put the customer at the heart of what we do, with our approach tailored with elements ranging from project scoping, onboarding ongoing customer success support. We deploy projects to maintain safer patient care, whilst achieving benefits from your digital investment.

As interoperability specialists, we deliver thousands of projects for Clinical Commissioning Groups (CCGs), NHS Trusts, Integrated Care Systems (ICSs) and Scottish Health Boards; creating solutions so benefits can be realised.

We provide services that support you at every step of your digital health journey, at the right time, in the right way:

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We recognise every health and social care organisation is different and the journey to procure, implement and embed new technology is complex. At Healthcare Gateway our teams have first-hand experience, deploying thousands of interoperability projects at scale and pace. We can scale up or down, depending on requirements and provide full support and assurance to ensure your project or programme of work is a success.

Digital health strategy

✅ Identify interoperability challenges

✅ Project scoping

✅ Procurement support

✅ Information Governance (IG)

✅ Growth plans

✅ Gap analysis

✅ Stakeholder engagement.

Product and technology

✅ Expert product management

✅ Provider and consumer accreditation

✅ Technical Integration

✅ Partner liaison

✅ Online development pack

✅ ISO 20000 compliant

✅ Cyber Essentials Plus compliant

✅ Data Security and Protection Toolkit compliant

✅ Cloud based technology.

Project management

✅ PRINCE2 and Agile qualified

✅ Project governance

✅ Testing

✅ Up to date project schedules

✅ Project risk management

✅ Arranged and chaired MIG project catch up calls with minutes and actions

✅ Checkpoint and highlight reports

✅ Sharing Agreement management

✅ Communication plans.

Onboarding

✅ MIG awareness sessions

✅ Communication strategy

✅ Floor walking

✅ Stakeholder onboarding.

Go live and ongoing support

✅ ITIL compliant Service desk

✅ Incident and problem management

✅ Partner/customer Liaison

✅ Service monitoring

✅ Utilisation reports

✅ Account management

✅ Reporting and intelligence

✅ Benefits realisation.

Are you ready to discuss your next interoperability project? 

What our customers say

“We wanted to improve health and social care data sharing. After extensive research, we chose the MIG in 2014 as a low cost, high value tactical solution that we could deploy easily."
Andy Evans
Programme Director at Connected Nottinghamshire
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“Implementation was a straight forward process. With a proactive and reactive implementation team on hand at Healthcare Gateway, we kept the project moving and issues were resolved promptly.”
Anthony Couperthwaite
Project Lead for the South East CSU
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