Connecting live health and social care data across Cumbria

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Connecting live health and social care data across Cumbria

Healthcare professionals across Cumbria are benefiting from bi-directional data flows using technology from Healthcare Gateway.

Since launching in the region in 2011, The Medical Interoperability Gateway (MIG) has provided live information and datasets for health and social care, when they need it. Part of a regional record sharing project, live data is now being viewed by health and social care professionals over 90,000 times per month.

“To provide the best care possible for citizens we (health & social care) need to be able to share the right information in real time to our front line staff. Working with our Adult Social Care colleagues in Cumbria and utilising the MIG functionality has realised the vision of bi-directional real time record sharing and will clearly benefit service users and staff, helping to make us a great place to be cared for and a great place to work.

We now have bi-directional social care data, going from health to social care we provide a view of the core record such as demographics, allergies, medical problems, care plans and end of life datasets. We also have some special patient notes, such as notes for a vulnerable patient, child etc. and we share all that in real time. Social care datasets also come back towards health and we are currently in pilot for this.

The integration with Liquidlogic, the system used for social care services in our area means system data can be joined-up. The MIG provides HTML views from the Liquidlogic Adult content store system as a specified dataset. Real time feeds of social care data include patient demographics, allocated case worker, associated carer, disability, risk type and case details.”

Enabling feeds of social care data will help frontline staff to understand the full context of a patient’s care and will aid co-ordination between different teams, preventing escalating social care needs.

“The programme of work in Cumbria demonstrates the value of social care data and how it is essential to join up care to provide better patient experience. We are proud to be the first offering this dataset in real time to provide integrated care between the NHS and Local Authorities. At Healthcare Gateway we strive to extend our offering of health and care datasets to support healthcare professionals working more closely and effectively together.”

The Liquidlogic Social Care dataset is designed to provide clinicians with a more comprehensive view of a patient’s medical history; offering the following benefits:

  • Better co-ordination of a patient’s care
  • Enables informed treatment decisions
  • Improves patient safety
  • Better management of challenging situations
  • Provides more satisfying clinical encounters
  • Improved data sharing between health and social care

To find out more get in touch here.

IKR

Medway Community Healthcare – Connecting health and social care providers

Medway Community Healthcare – Connecting health and social care providers

Healthcare professionals from Medway Community Healthcare are using the Medical Interoperability Gateway (MIG) to securely view GP patient records.

Background

South East Commissioning Support Group (CSU) were commissioned by Medway CGG to manage the implementation of the MIG across Medway Community Healthcare.

By implementing the MIG it has created a secure way of sharing real-time GP patient records between different organisations across Medway.

What did they do?

The MIG was directly integrated into the Adastra system used by GP out of hours services. This was followed by integration with the Adastra Cross Care community system, which is used by community nurses.

How have they benefited?

“The MIG fits the bill as it’s a well-rounded product which adds value to the way clinicians work. There is a drive for interoperability and sharing patient records, the MIG delivers this notion.

Real time access to the GP records cuts out past issues, such as security breaches and saves time.”

Increased requests for patient data

The MIG has been well received by clinicians at Medway Community Healthcare. In the period since the MIG went live in their community systems (01/07/2016 – 31/10/2016), there’s been more than 700 requests for patient data each month. This represents average monthly increase of more than 15% compared to the previous period (01/01/16 31/06/16).

One system of information

By integrating the MIG with their existing clinical system its meant GP patient information can be securely viewed through a single portal. This has made it much quicker and easier for clinicians to access the patient information they need.

Enhanced patient contact

The MIG has helped Medway Community Healthcare to reduce clinical and admin time spent contacting GP surgeries for patient information. Having access to this information in one place has led to enhanced patient care.

Support for district nurses

Patient data provided by the MIG has also been used by district nurses. Using the MIG Detailed Care Record they now access information such as conditions, medications and procedures, which was previously unavailable.

Implementation of the MIG

“Implementation was a straight forward process. With a proactive and reactive implementation team on hand at Healthcare Gateway, we kept the project moving and issues were resolved promptly.”

Connect health and social care teams in your area

For more information about how we provide you with access to real time patient data, get in touch here.

IKR